Welcome to ClipoAI Privacy Policy
Introduction
This privacy policy ("Policy") describes how Clipo AI Private Limited ("Clipo.pro", "we", "us", or "our") collects, protects, and uses the personally identifiable information ("Personal Information") you ("User", "you", or "your") may provide on the Clipo.pro website and any of its products or services (collectively, "Website" or "Services"). It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.Collection of Information
We receive and store information about you such as:
Information You Provide to Us:
We collect information you provide to us, including:
- Your name, gender, email address, postal address, payment method(s), telephone number, and date of birth. We collect this information when you enter it while using our service, or when you interact with our customer service.
- Information you provide when you give feedback, set preferences, or provide information through our service or elsewhere.
Information We Collect Automatically:
We collect information about you and your use of our service, including:
- Your activity on Clipo.pro, such as video uploads, content edited, and features used
- Your interactions with our emails, texts, and messages through push and online messaging channels.
- Your interactions with our emails, texts, and messages through push and online messaging channels.
- Details of your interactions with our customer service, including the date, time, and reason for contacting us, chat transcripts, phone number, and call recordings.
- Device IDs or other unique identifiers.
- Location coordinates (latitude, longitude).
- Resettable device identifiers, such as those on mobile devices.
- Device and software characteristics, connection information including type (Wi-Fi, cellular), IP address, browser, and standard web server log information.
Use of Information
Purposes:
We may use the information we collect for various purposes, including:
- To determine your general geographic location to offer relevant localized content.
- To operate the Service, monitor its effectiveness, improve the content and layout, and enhance user experience.
- To monitor, analyze, and describe usage patterns and performance of the Service.
- To conduct system administration, troubleshoot, and diagnose technical issues.
- To comply with legal requirements and protect our legal rights or the rights of others.
- To assist in marketing efforts, including tailoring advertisements and tracking their effectiveness.
- In connection with a business transaction, such as a merger, acquisition, or sale of assets.
Data Retention:
We will retain your information for as long as it is necessary for the purposes for which it was collected. In many cases, we will retain your data while you are using the Service. We may retain data for purposes such as:
- Developing new features and improving the Service.
- Supporting subsequent customer service inquiries.
- Enhancing the safety and security of the Service.
- Complying with legal obligations.
You may request that we delete your personal information by contacting us at admin@clipo.pro.
Disclosure of Information
Personal Information:
We will not rent or sell your personal information to others, nor will we share your personal information with independent third parties for marketing purposes. We use other companies, agents, or contractors ("Service Providers") to perform services on our behalf or to assist us in providing services to you. These Service Providers may have access to your personal information in the course of providing their services.
Service Providers:
Below are categories of recipients of your personal data:
- Cloud Service Providers: Google Cloud Platform, Amazon Web Services.
- Communication Services: Sendgrid.
- Payment Processors: Stripe.
- Analytics: Google Analytics.
Your Choices
Email and Text Messages:
If you no longer wish to receive certain communications from us, you may opt-out by contacting us at contact@clipo.pro. However, you cannot unsubscribe from service-related correspondence.
Push Notifications:
You may choose to receive mobile push notifications from Clipo.pro. If you wish to disable these notifications, you can do so using your mobile device's settings.
Your Information and Rights:
You can request access to your personal information, correct or update inaccurate personal information, or request that we delete your personal information by contacting us at contact@clipo.pro.
Security
We use reasonable administrative, logical, physical, and managerial measures to safeguard your personal information against loss, theft, and unauthorized access. These measures are designed to provide a level of security appropriate to the risks of processing your personal information.Children
You must be at least 13 years of age to use Clipo.pro. Minors may only use the service with the involvement, supervision, and approval of a parent or legal guardian.Changes to This Privacy Policy
We will update this Privacy Policy from time to time in response to changing legal, regulatory, or operational requirements. We will provide notice of any changes (including when they will take effect) in accordance with the law. Your continued use of Clipo.pro after any such updates will constitute acknowledgment and acceptance of those changes. To see when this Privacy Policy was last updated, please refer to the "Last Updated" section below.Legal Disclosure
We will disclose any information we collect, use, or receive if required or permitted by law, such as to comply with a subpoena, or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. In the event of a business transition, such as a merger or acquisition by another company, or sale of assets, your user account and personal data will likely be among the assets transferred.Acceptance of This Policy
You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Clipo.pro website or its Services, you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Clipo.pro website and its Services.Contacting Us
If you have any questions about this privacy policy or our privacy practices, please contact our data privacy manager in the following ways:- Full Name of Legal Entity: Clipo AI Private Limited
- Email Address: contact@clipo.pro
Limited Use Disclosure
Clipo.pro's use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.Collection of Information
Data Sharing with Third-Party Tools and AI Models:
Our app utilizes advanced AI models to offer features such as transcript generation. To enhance these features, we share anonymized data with these AI models, including the video you uploaded to our app.
Acquiring Explicit User Consent:
Upon uploading your videos, you will encounter a checkbox. By checking this box, you allow us to share anonymized data to enhance app features and functionality. Your privacy is important to us, and we assure you that your personal information remains secure and private.
